Terms of use for Kilukka Farmstay
Welcome to Kilukka Farmstay. By booking and staying with us, you agree to the following terms and conditions. Please read them carefully.
1. Booking & Payment
- All bookings are confirmed only after receipt of advance payment.
- You can book your stay directly through our website or by messaging us on WhatsApp.
- Weekends and holidays fill up quickly, so we recommend booking at least 1–2 weeks in advance.
- Guests must book at least 1 day before check-in.
- Balance payment must be made before or at the time of check-in.
2. Cancellation Policy
- Guests may cancel for free up to 24 hours before the check-in date.
- Cancellations made within 24 hours of the check-in date will be charged for one night’s stay, which is non-refundable.
- No-shows will be charged the full booking amount.
3. Minimum Stay Rules
- Minimum length of stay: 1 week (7 nights).
4. Check-In / Check-Out
- Check-in time: 2:00 PM onwards.
- Guests can check in anytime between 2:00 PM and 8:00 PM.
- Check-out time: 12:00 PM (noon).
- Guests are requested to complete check-out before 8:00 PM on the day of departure.
- Early check-in or late check-out may be arranged only with prior approval and may attract additional charges.
5. Guest Responsibilities
- Guests must carry a valid government ID at check-in (per Indian law).
- Please respect the property, staff, animals, crops, and natural surroundings.
- No loud music, parties, or illegal activities are permitted.
- Any damage caused to property, furniture, or equipment will be charged to the guest.
6. Safety & Liability
- Guests must take care around uneven terrain, ponds, and equipment.
- Parents/guardians are fully responsible for supervising children.
- Kilukka Farmstay is not liable for accidents, personal injury, theft, or loss of belongings during your stay.
- Guests are responsible for their own health, safety, and travel/medical insurance.
7. Food & Beverages
- Meals provided will be based on local/farm-fresh availability.
- Outside food and alcohol are permitted only if pre-approved by management.
8. Environmental Responsibility
- Please use water and electricity mindfully.
- Littering, harming plants, or disturbing wildlife is strictly prohibited.
- We encourage waste segregation and sustainable practices during your stay.
9. Right of Admission
- Management reserves the right to refuse or cancel bookings without explanation if guest conduct is found inappropriate.
- Guests failing to comply with these Terms may be asked to leave the premises without refund.
10. Privacy and Data Protection
- We collect and process personal information in accordance with our Privacy Policy, available on our website.
11. Payment Methods
- We accept payments via UPI and cash for bookings and on-site payments. Other digital payment options may be available upon request.
12. Governing Law
- These Terms are governed by the laws of Tamil Nadu, India.
- Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts in Tamil Nadu.
13. Changes to Terms
- We reserve the right to modify these Terms at any time.
- Changes will be effective upon posting on our website.
- Guests are encouraged to review the Terms periodically.
14. Contact Information
For bookings, questions, or assistance, please reach us at:
Email: info@kilukkafarms.com
Phone: +91 9090 5656 22
Address:
Kilukka Farms